One of the trending markets of today is the unification of communication and collaboration technologies. This is suggestive of a centralized organization that is able to integrate both communication methods as well as collaboration enterprises, and as such will require professional care in a smooth transition for integration.

Giants of technology like Microsoft or Cisco are already integrating into such organizations and others are expected to follow. As a client of Path4 Group, you will have access to a large database of professionals working in the Unified Comms and Collaboration sector, internationally and locally. Moreover, it is within our experience to provide unyielding counselling in regard of choosing the perfect professional swiftly and easily.

Unified Communications and Collaborations is an integration or merging of voice, visual, and typed transmissions like messaging, mobile phones, social media and applications, together into a unified system. Customer Relationship Management (CRM) and workspace sharing are only two applications of Unified tools that provide both customer care and satisfaction, and increased productivity in the workspace. This unification is made easier through the homogenous feature of these applications that is the Internet Protocol.

Unified Comms and Collaborations can come from the right integrated hardware or software applications that are hosted through virtual platforms. A popular increasing trend is the switch from physical phones to soft phones that allows users to communicate in any cyberspace and even with physical phones through a single computer; this is also an increasing trend due to an increase in work-from-home users that are able to communicate with their fellow employers and employees all through a software application from home.

Videoconferencing is a similar feature to soft phones, with the addition of making a visual appearance. Combining this with advanced sound technologies allows users from around the world to figuratively sit together in a conference room and discuss business. This is a very cost-effective method as opposed to a physical presence that might require flight plans and tiresome travel hours.

Moreover, Customer-premises Equipment (CPE) providers are making an increasing presence in homes and buildings to interconnect communications within households or even complexes of buildings through clouds or wireless networks.

Unified Communications and Collaboration employers

Operators and Service Providers such as Telstra, Optus, AAPT, Macquarie Telecom, Intercall
Hardware Vendors such as Mitel, Microsoft, Cisco / Tandberg, Avaya, Alcatel Lucent, Shoretel, NEC, LifeSize, Polycom, Citrix, Nice Systems, Broadsoft
System Integrators such as Dimension Data, Alphawest, Logicalis

Jobs we recruit for in Unified Comms and Collaboration

Unified Communications Engineer, Cisco Unified Communications Consultant, Videoconferencing Engineer, Business Development Manager Unified Communications, Microsoft Unified Communications Consultant, Technical Consultant – Unified Communications, Network Solutions Architect – Unified Communications, Technology Consultant – Microsoft Unified Communications – Lync 2010, MS Lync/OCS Project Engineer|UnifiedCommunications, Enterprise Sales Specialist – Unified Communications, Presales Cisco Unified Communications Architect, Microsoft Lync Engineer Unified Communications, Pre Sales Solution Architect Microsoft Unified Communications, UC Specialist, Senior Unified Communications Consultant, Business Productivity Specialist – Unified Communications, Unified Communications and Collaboration Consultant, Practice Manager – Unified Communications, Product Manager – Unified Communications, Senior Specialist, Converged Services, Service Manager – Unified Communications, Customer Support Operations Manager Unified Communications, Project Manager – Unified Communications, Unified IP Communications Consultant

Certifications used in Unified Comms and Collaboration Jobs

Cisco

Cisco Advanced IP Communications Sales Specialist
Cisco IP Communications Express Specialist
Cisco IP Communications Express Sales Specialist
Cisco IP Contact Center Express Specialist
Cisco IP Telephony Design Specialist
Cisco Unity Design Specialist
Cisco Unity Support Specialist
Cisco Unified Presence Specialist
Cisco Rich Media Communications Specialist
Cisco TelePresence Installations Specialist
Cisco TelePresence Solutions Specialist

Microsoft
MCITP – Microsoft Certified IT Professional – Lync Server
MCITP – Microsoft Certified IT Professional – Enterprise Messaging Administrator
MCITP – Microsoft Certified IT Professional – Enterprise Administrator
MCA – Microsoft Certified Architect
MCSA – Microsoft Certified System Administrator
MCSA – Microsoft Certified System Administrator Messaging
MCSE – Microsoft Certified System Engineer (since 2002)
MCT – Microsoft Certified Trainer

Polycom

CVE – Certified Videoconferencing Engineer

Mitel
Mitel Virtualized Voice Specialist
Mitel Mobility Specialist
Mitel Contact Center Specialist
Mitel Unified Communications Specialist