Job Listing

Manufacturing, Transport & Logistics
Science & Technology

Customer Service

  • Be employed with the best in the business
  • Endless Career Opportunities
  • Forwarding experience essential

Sydney - Ref. JO-2208-3306

The Company


This Global Freight Forwarding Operation has a unique business model which is re-defining the Global Logistics Industry. By establishing networks on a global and national scale, they are constantly striving for improvement and a higher level of efficiency. 

With a strong brand name - This company is thriving and is regularly changing to keep in front of the market.

The Role:

  • Client centric role servicing clients who import freight from all over the globe
  • Acts as key contact for allocated customers
  • Accepts and processes orders for handover to Operations
  • Stays informed on shipment and exception status for allocated customers
  • Proactively informs customer on shipment status and exceptions
  • Provides spot quotations and cross-selling on inbound customer calls
  • Passes on leads to Sales
  • Handles customer inquiries
  • Manages any customer complaints; solves customer complaints or assigns tasks to other functions

Company Culture:

Being part of a global organisation has a lot of benefits. Not only do you gain experience working with overseas agents - you also get experience with the local clientele. The current team are friendly and warm and are looking forward to welcoming the next member of the team.


Who we are looking for:


This role is for someone who wants to progress within this large organisation. We are looking for the next generation of talent to bring up through the business. The successful applicant will have:

  • Strong knowledge of Import Operations and Incoterms
  • Exceptional written and verbal communication
  • Interpersonal skills and ability to work within a team environment
  • Honesty and reliability
  • A fun and driven personality
  • High standard of presentation

Location:     Matraville, NSW

Salary:        Up to $85,000 + Super (pending previous experience)

How to Apply:

To apply online, please click on the appropriate link below. Alternatively, please contact Nicole Reynolds on 0459 100 306 for a confidential discussion


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