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Import Customer Service | Forwarding

  • Start to Finish role
  • CargoWise experience required
  • Great team environment

Melbourne - Ref. JO-2110-3005

The Company:

Innovative and vibrant Freight Forwarder who pride themselves with holding a point of difference in the market boasting, their passion for service excellence is the reason why they are boasting impressive growth over the last 10 years plus! A provider of end to end logistics solutions they partner with a solid agency network as well as having their owned and operated offices in both the U.K and the USA. They are firmly looking to the horizon and the future looks bright!

 

The Role

You will be a key team member ensuring the timely delivery of cargo to customers. This role requires high level organisation and attention to detail as well as amazing customer service skills. You can take satisfaction in meeting and exceeding your customers’ expectations on a daily basis.

 

Responsibilities

  • Facilitation of Import shipments start to finish
  • Provide / follow up quotations
  • Liaising with shipping lines, co-loaders, airlines and transport carriers
  • Providing clients with exceptional customer service
  • Liaise with offshore processing team
  • Sea and Air Cargo Reporting
  • Invoicing

 Essential Requirements

  • Minimum 2 years operational experience within a Freight Forwarder in Australia
  • Previous experience with EDI Cargowise
  • Excellent communications skills
  • Great customer service attitude

 Salary: Negotiable pending experience

 

Location: East Melbourne

 

To apply online, please click on the appropriate link below.

Alternatively, please contact Emily Monaghan on 0478 083 518 for a confidential discussion

PATH4 Logistics has vacancies in a wide variety of roles in the Forwarding, Customs and Logistics industries. Feel free to contact us anytime for career guidance consultation.

 

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