Job Listing

Manufacturing, Transport & Logistics

Senior Client Services | Global Logistics

  • Positive team environment
  • Professional Australian Forwarder
  • Local Forwarding experience essential

Melbourne - Ref. JO-2011-2672

The Company:

This Global Forwarder is an industry leader who efficiently re-locates goods through their International network. Their operation incorporates many layers which creates a complex and highly advanced Supply Chain solution for all their clients.

The Role:

The role has come about due to a recent internal re-structure and is situated within the Customer Relationship and Retention Team. The role is a key function to the overall profitability of the organisation and requires someone who is highly capable to create results and build solid relationships. This is self-managed role and requires someone to take charge of a variety of high profile accounts and drive the performance internally and globally.


  • Adhering to client meeting requirements daily/weekly/monthly
  • Creating invoicing and payment agreements with decisions makers
  • Prepare client implementation strategies
  • Assist in mentoring and coaching client services on a national and international level
  • Analyse current data and identify process improvements
  • Running customer review meetings and presentations
  • Ability to resolve all kinds of potential issues, proactively where possible, ensuring corrective measures are implemented in a timely manner

Experience we are looking for:

To be successful in this role you will have:

  • Previous experience in freight forwarding in Australia, in the capacity of customer service or account management is essential
  • Exceptional Communication skills
  • Negotiation skills

Other Details:

Location:      Tullamarine, VIC

Salary:         $70,000 - 75,000 + Super

Please apply immediately to be in consideration. We are reviewing applications shortly.

Please note that due to high volumes that we receive, only short-listed applicants will be contacted. If you would like to have a confidential discussion with one of our People Specialists please contact Emily Monaghan on 0478 083 518

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