Customer Import Operations Specialist

Location
Sydney
Job Number
JO-2511-3902
  • Join a company known for outstanding customer service
  • Be part of a high-performing Ocean Freight client management team
  • Enjoy flexible working arrangements and career development opportunities

About The Role

This company has built its reputation on exceptional customer service and innovative logistics solutions. With a streamlined internal environment and a strong focus on growth, they are seeking an experienced International Freight Forwarding Specialist who thrives on client interaction and portfolio management. Youll be supported with training, development, and long-term career opportunities.

What You Will Be Doing

  • Liaise with internal departments to align client needs
  • Manage a diverse portfolio of international logistics clients
  • Oversee billing and account management processes
  • Handle and resolve customer complaints professionally
  • Prepare and deliver accurate quotes
  • Track and follow up on customer orders
  • Address invoice discrepancies and coordinate claims for damaged goods
  • Extract data and generate KPI reports
  • Analyze trade trends to identify cost-effective logistics solutions

Were seeking candidates with 1-2 years experience in:

  • Import or Export Operations
  • Client Services
  • Sales Support

Why You Will Want This Role

Youll be the first point of contact for high-performing clients, working autonomously in a flexible environment. With a supportive team culture and a manager who values growth, this is a role where you can truly thrive.

About The Company

This logistics leader is committed to continuous improvement and employee development. Once youre in, you wont want to leave. Flexible working arrangements include two days from home after training and probation.

What Is On Offer

  • Competitive salary with a attractive bonus scheme
  • Flexible work options
  • Supportive team culture
  • Career progression opportunities

Salary

Up to $80,000 + super

Location

Port Botany area

Contact

Apply now or contact Amy Amopiu on 0468 945 288 for a confidential discussion.

For more job vacancies: https://www.path4group.com/jobs

#SCR-AmyAmopiu

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