Your privacy is important to us. This statement outlines PATH4’s policy on how we collect personal information and how we maintain, use, store and disclose the personal information we hold and reflects our commitment to you. It applies to all operations within PATH4 Pty Ltd (“PATH4”), including visitors to our website.

It is the policy of PATH4 to respect the confidentiality of information and the privacy of individuals. PATH4 is bound by the Australian Privacy Principles (APP) contained in the Privacy Act 1988 (as amended) in Australia.

The PATH4 privacy policy will be reviewed and updated from time to time to take account of new laws and technology, changes to our operations and practices and to make sure it remains appropriate to the changing environment. Please regularly check our privacy policy so that you are aware of these updates and changes. Any information we hold will be governed by the most current version of the PATH4 privacy policy.

Types of personal information held by PATH4 and when and how it is collected
Personal information means information or an opinion about you. It includes information regarding your contact details, work experience, qualifications, aptitude test results, opinions about your work performance, incidents at the workplace, and other information obtained or received by us in connection with your possible and actual work placements.

Sensitive information

Sensitive information is a special category of personal information under the Australian Privacy Act 1988. It is information or opinion about you, including membership of a professional or trade association or membership of a trade union; criminal record; health information, racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, or sexual preferences or practices. As outlined in the Australian Privacy Act, sensitive information can, in most cases, only be disclosed with your consent.

Collection

We may collect personal or sensitive information about you when:

• You complete one of our application forms or provide any other information in connection with your application
• We receive any reference about you
• We receive results of inquiries that we might make of your former employers, work colleagues, professional associations or registration body
• We receive the results of any competency or medical test or any background check
• We receive any complaint or other information from or about you in the workplace
• We receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you were involved
• We receive any information about a workplace accident in which you are involved
• You provide us with any additional information about you

Purposes and use for which we collect personal information

Your personal and sensitive information may be used in connection with:

• Your actual or possible work placement
• Career guidance or management
• Your performance appraisals
• Our assessment of your ongoing performance and prospects
• Any test or assessment (including medical tests and assessments) that you might be required to undergo
• Our identification of your training needs
• Informing you of possible work opportunities, relevant candidates, or other events such as training or information sessions by direct mail / email / sms
• Any workplace rehabilitation
• Our management and resolution of any complaint, inquiry or investigation in which you are involved
• Any insurance claim or proposal that requires disclosure of your personal or sensitive information
• Undertaking criminal reference checks
• For research, development, business systems and infrastructure testing, and other business purposes to assist us in providing our services to you
• Our direct marketing to you

If you do not give us the information we seek:

• We may be limited in our ability to locate suitable work for you
• We may be limited in our ability to place you in work

Disclosures

We may disclose your personal information (including to trusted third parties) for the purposes for which it is primarily held or for a related secondary purpose and in some cases we may only disclose information with your consent.
Your personal and sensitive information may be disclosed to:

• Potential and actual employers, clients of PATH4 and trusted third parties
• PATH4 employees and potential employers in Australia  (and any other countries where PATH4 may provide its services in the future) regarding possible work placements or to assist us in providing our services to you
• Referees
• External providers of on-line training and induction - eg mandatory on-line H&S Induction
• Our insurers
• A professional association or registration body that has a legitimate interest in the disclosure of your personal and sensitive information
• A Workers Compensation body
• Any person with a lawful entitlement to obtain the information

Management of personal information
At PATH4, we train our staff to respect the confidentiality of customer information and the privacy of individuals. PATH4 regards breaches of your privacy very seriously and any breach will result in disciplinary action being taken, dependent upon severity.

How do we store and protect personal information?

Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the internet or other electronic medium. We hold personal information in a combination of secure computer storage facilities and paper-based files and other records, and take such steps as are reasonable in the circumstances to protect the personal information we hold from misuse, interference and loss, unauthorised access, modification or disclosure. We may need to maintain records for a significant period of time.

How do we keep personal information accurate and up to date?

PATH4 takes such steps as are reasonable in the circumstances to ensure that the personal information it holds and discloses is accurate, up to date and complete. We recognise that information changes frequently with changes of address and other personal circumstances. We generally update your customer information over the telephone. Please advise your consultant when your personal details change.

Enquiries & complaints

How to contact us

If you wish to contact us about your personal or sensitive information you should contact PATH4 during normal office hours which are 8:30am to 5:00pm, Monday to Friday (AET)

• P:  1300 572 732
• E:  info@PATH4group.com